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As a result, many older cell phones will be unable to make or receive calls and texts, including calls to 911, or use data services. Mobile carriers are shutting down their 3G networks, which rely on older technology, to make room for more advanced network services, including 5G. For more information on your mobile providers' plans for 3G retirement and how you can prepare, contact your provider directly.
#Att wireless help upgrade
When you include a wildcard character eBill returns all results that contain the text entered and one or more other characters in place of the wildcard character.If your mobile phone is more than a few years old, you may need to upgrade your device before your mobile provider shuts down its 3G network, to avoid losing service. Wildcard characters cannot appear between other characters in the name. You can enter part of the wireless number and include a wildcard character, * (asterisk), at the beginning or end of the name (or both). Enter the wireless number in the text box located on the right of the drop-down list. On the Wireless Number Selection page, wireless number is the default selection in the Find By ” drop-down list.Ģ. Any matching wireless numbers appear in the table below.ġ. When you include a wildcard character eBill returns all results that contain the text entered and one or more other characters in place of the wildcard character.ģ. You can enter part of the User Name and include a wildcard character, * (asterisk), at the beginning or end of the name (or both). Enter the User Name in the text box on the right of the drop-down list. From the Wireless Number Selection page, select User Name from the “Find By ” drop-down list.Ģ. A find may be done by entering the Wireless Number or User Name instead of paging through the list of available wireless numbers.ġ. When you view the Select Wireless Number page, the left side of the screen contains a pane that let you find a wireless number in the table. You may have to change your selected Billing Account if the wireless number you need isn't displayed in the list. The table will display wireless numbers from only one Billing Account at a time. If the wireless number does not appear on the list, you may have to search additional pages using the pagination functionality. In the table, locate the wireless number and then click Select. Alternately, you can perform a search for a different wireless number.Ģ. For accounts that are set up with one Wireless Number per Billing Account, see Select Billing Accounts. Select the Wireless Number from the Wireless Detail table at the bottom of the Billing Account Summary page. Then click View FAN Summary in the left menu options. To do this, click the Billing Account Number hyperlink in the Account Context Indicators under the blue bar at the top right of the page. If your current page does not have a Change Wireless Number button, return to the eBill homepage. From the current page, click Change Wireless Number.
#Att wireless help full
These users will have full capability of accessing all associated wireless numbers under their Billing Accounts.ġ. The Wireless Users will only have a single wireless number, so they won't have to use the selection process.Ĭompany Administrators and Billing Account Managers may have access to one or more Billing Accounts. Only Company Administrators and Billing Account Managers can select Wireless Numbers. To perform activities on a different wireless number, change the wireless number you currently have in context to the wireless number you want.
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This is the number used for any service-level related activities in eBill. While navigating in eBill, many activities require that you have a wireless number in context.
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